UCI   Office of Information Technology

UCI Information Security

Chime and Go2Bank Fraudulent Activity

August 14, 2023 | Alerts

We have seen a new wave of fraudulent activity related to UCI members coming from Chime and Go2Bank. This includes accounts being opened using a UCI member’s personal information by unauthorized individuals, and getting notified of that via their UCI email, personal email, and/or physical letter with debit card delivered to their mailing address.

This has also been reported at other UC locations. UCOP is advising the same guidance as was communicated in 2021.

We also suggest our Identity Theft Protection Tips. However, it appears Chime isn’t doing a credit check before creating accounts, so in that case a credit freeze hasn’t helped.

We recommend not clicking on any links in the email you may receive from them. Do not transfer any funds into these accounts.

For Chime, forward the “Welcome to Chime” email to support@chime.com or call them at (844) 244-6363, and ask them to cancel the fraudulent account for you.

For Go2Bank, call them at (855) 459-1334 or contact them by using one of the methods listed at https://www.go2bank.com/help/contact-us.

If you have any questions, contact security@uci.edu.

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